Complaints

At CAP we believe that children with disabilities deserve products that are sturdy, reliable, adaptable, colourful and affordable.

As a leading manufacturer of custom disability furniture much of our business is focused on finding that perfect balance of purpose and practicality in our products.

We manufacture our furniture and equipment in our Brisbane workshop which enables us to customise and adapt almost any component, to suit our client individual needs.

While we strive to maintain a high standard of quality of our products, there may be occasions when our clients have cause to complain about their product.

In the first instance, if you have cause to complain about our products or services, please contact us. We are always willing to work with our clients to improve and to strive for a positive outcome.

Should you not be satisfied with the final outcome, our clients have the opportunity to register their complaint with the NDIS Quality and Safeguards Commission.